Privacy Policy

Privacy Policy for GTV General Trading LLC

Effective Date: (07-02-2025)

 

GTV General Trading LLC (“GTV,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share information obtained through your use of our website https://gtv-global.com (the “Website”) and other related online services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the practices and policies described in this Privacy Policy and consent to the collection, use, and disclosure of your information as outlined herein. If you do not agree with these terms, please discontinue use of the Services immediately.

Definitions:

• • You/Your: Refers to you as a user of the Services, including any end users who access the Services through your account.
  • We/Us/Our: Refers to GTV General Trading LLC and its Services.
  • Event: Refers to our Events, Webinars, Seminars and Workshops.

 

Acceptance of Privacy Policy: By accessing or using the Services, you:

1. 1. Consent to the collection, use, and disclosure of information as described in this Privacy Policy.
   2. Agree to be bound by the terms and conditions outlined in this Privacy Policy, as they may be updated from time to time.

 

Your continued use of the Services constitutes your acceptance of the Privacy Policy in effect at the time of your use. If any updates are made to this Privacy Policy, we will post the revised version on our Website. We encourage you to review the Privacy Policy periodically to stay informed about how we protect your information. If you do not agree to any part of this Privacy Policy, please refrain from accessing or using our Services. If You have any questions or concerns about this Privacy Policy, contact Us using any of the following ways:

• • Write to us: Data Protection, GTV General Trading LLC, Al Barsha Business Centre Tower, Al Barsha 1, Street 329, Management office: 1st floor, Dubai, United Arab Emirates
  • Email our Data Protection Lead: data@gtv-global.com
  • Registered Office: GTV General Trading LLC, Al Barsha Business Centre Tower, Al Barsha 1, Street 329, Dubai, United Arab Emirates
  • Data Controller: for the purpose of applicable data protection laws: GTV General Trading LLC, Al Barsha Business Centre Tower, Al Barsha 1, Street 329, Dubai, United Arab Emirates, Registered in Dubai, United Arab Emirates under the licence number: 603440

 

Privacy Policy Scope: This Privacy Policy supersedes all previous versions and is effective as of the date indicated below. It outlines how GTV General Trading LLC (“GTV,” “we,” “us,” or “our”) collects, processes, and protects personal information in connection with our Services. We are committed to handling your personal data with the utmost care and transparency. We strive to maintain high standards in the collection, storage, and management of your information while complying with applicable data protection laws, including the Data Protection Act 1998, the EU General Data Protection Regulation (GDPR), and relevant U.S. and Canadian privacy regulations. To stay informed about our evolving practices, we encourage you to regularly review this Privacy Policy, as we may update it from time to time to reflect changes in regulations or our operations.

 

What This Privacy Policy Covers: This Privacy Policy provides details on the following:

1. Types of Information We Collect– Describes the categories of personal and non-personal information we gather.
2. How We Collect Information– Explains the methods through which we collect data, including website forms and cookies.
3. How We Process and Use Your Information and Our Lawful Basis for Doing So – Clarifies the purposes for data processing and legal grounds for doing so.
4. How We Share Your Information– Details the scenarios in which we may share your information with third parties.
5. Children’s Privacy– Outlines our approach to protecting the privacy of children online.
6. Your Access to and Control Over Information– Explains how you can manage your data and exercise your privacy rights.
7. Consent– Provides information on how we seek and obtain your consent for data processing activities.
8. Sensitive Data– Defines sensitive information and our limited approach to handling it.
9. Information Retention– States how long we retain your data and the criteria used for retention periods.
10. Security– Describes the measures we take to protect your personal data.
11. Third-Party Services– Explains our use of external service providers and data-sharing practices.
12. Email and Marketing Communications– Describes how we communicate with you and your choices regarding promotional content.
13. Changes to Our Privacy Policy– Outlines the process for notifying users of policy updates.
14. Contact Us– Provides information on how to reach us for privacy-related inquiries.
15. Additional Considerations for GDPR Compliance– Highlights rights and requirements specific to EU residents.
16. Additional Considerations for U.S. Residents– Covers privacy rights for residents in different states, including California Privacy Rights, Colorado Privacy Rights, Connecticut Privacy Rights, Utah Privacy Rights, Virginia Privacy Rights
17. Additional Consideration for Canadian Residents – Covers privacy rights for residents in Canada
18. Additional Consideration for UAE & GCC – Covers privacy rights for residents in UAE & GCC

  

1. Types of Information We Collect

Over the past twelve months, GTV General Trading LLC (“GTV,” “we,” “us,” or “our”) has collected or may collect the following categories of personal information from users of our Services for business or commercial purposes:

• • Personal Identifiers: Information such as your name, date of birth, physical and postal addresses, email address, computer IP address, phone number, photograph, biographical details, login credentials, and technical information from the devices you use to access our Services, including device identifiers and cookie-related identifiers.
  • Commercial Information: Records of purchases, transaction histories, flight information, company name, and details of units managed within your portfolio.
  • Financial Information: Banking details, including credit card, ACH, and bank account information (processed exclusively through our third-party payment processor).
  • Electronic Network Activity: Data about your interactions with the Services, such as access patterns and user behaviours.
  • Service and Support Requests: Information related to your interactions with our customer support teams and service requests.
  • Event, Seminar, Workshop and Webinar Information: Details about events, seminars, workshops and webinars you have attended or those relevant to your interests.
  • Professional or Employment-Related Information: Details about your current company, your role or title, and your status as an authorized End User.
  • Technical Data: Information such as your Internet Protocol (IP) address, login credentials, browser type and version, time zone settings, browser plug-in types and versions, and operating system and platform details.

• • Website Interaction Data: Information related to your navigation and interactions on our website, including:
    • Full Uniform Resource Locator (URL) clickstreams to, within, and from our site.
    • Products viewed or searched for.
    • Page response times and download errors.
    • Duration of visits to specific pages.
    • Page interaction data, including scrolling, clicks, and mouse-overs.
    • Methods used to navigate away from pages and other browsing behaviours.

• • California Civil Code Section 1798.80 Information: Personal details such as your name, address, telephone number, insurance information, financial account details, and any other data described under subdivision (e) of the California Civil Code Section 1798.80.

 

We collect this information to better understand user behaviour, improve our Services, and ensure a secure and efficient browsing experience.

 

2. How We Collect Information

To better understand user interactions and improve our services, we collaborate with Microsoft Clarity, Microsoft Advertising, and Apple services. These tools help us analyze website usage through behavioural metrics, heatmaps, and session replays, enabling us to enhance the user experience and optimize our product and service offerings.

We collect website usage data through first- and third-party cookies as well as other tracking technologies. This information allows us to:

• • Analyze product and service popularity
  • Monitor and enhance online activity
  • Optimize website performance
  • Improve security and prevent fraudulent activities
  • Tailor and refine advertising strategies

For more details on how Microsoft collects and processes your data, please refer to the Microsoft Privacy Statement and the Apple Privacy Policy.

Information You Provide Directly: You actively share personal information with GTV General Trading LLC in various ways while using our Services. This information is provided through activities such as:

• • Visiting Our Website: Browsing or interacting with features on our site.
  • Account Creation and Registration: Signing up or registering as an authorized End User on our website.
  • Event, Seminar, Workshop and Webinar Registration: Registering or making payments for attendance at GTV events, seminars, workshops, webinars or other services.
  • Customer Support Requests: Contacting us through the “Contact” or “Get in Touch” buttons on our website to request assistance or ask questions.
  • Newsletter Sign-Up: Subscribing to receive updates and communications from us.
  • Email Communication: Sending us emails to provide information or request assistance.
  • Phone and Virtual Calls: Communicating with GTV by phone or participating in virtual meetings.
  • Mail and Package Correspondence: Sending documents or packages containing information for use in our online services.
  • Office Visits: Providing information in person during visits to GTV’s office or visits to your company.

 

We use the information you provide to deliver our services, communicate with you, and ensure a seamless and personalized experience.

Information from Other Organizations and Public Sources: GTV General Trading LLC may supplement the information collected from our website and other sources with data obtained from external organizations or publicly available platforms. This combined information helps us to:

• • Verify Your Information: Ensure the accuracy of personal details, such as verifying your postal address.
  • Improve Marketing and Communication: Deliver more relevant advertising, content, and marketing opportunities tailored to your interests.

 

We may also gather limited information from publicly accessible sources, such as company websites and social media platforms like LinkedIn. Additionally, we may engage external partners to identify business contacts who could benefit from our products and services. When doing so, we only collect minimal information necessary for this purpose, such as:

• • • Name
    • Job title
    • Company
    • Contact details

 

Whenever we contact you, we provide an easy way to opt out and request that we no longer retain your personal data.

Third-Party Partnerships: We work closely with third-party providers, such as payment processors and app services, who may share information about you as part of delivering their services. Rest assured, we prioritize protecting your data and maintaining transparency in our data collection practices.

Cookie Consent Notice: We use cookies and similar technologies on our website to enhance your experience, personalize content and ads, integrate third-party media, and analyze website traffic. We may also process personal data (such as your IP address) through these technologies. This data may be shared with third parties, which are listed in our privacy settings.

Data processing may occur either based on your consent or a legitimate interest, which you have the right to object to through the privacy settings. You can choose not to consent, and at any time, you may modify or withdraw your consent. For more detailed information about how your data is used, please refer to our privacy policy. Below is an overview of the services used on this website. You can view detailed information about each service, provide individual consent, or exercise your right to object. Some services process personal data in countries outside the EU, which may not offer the same level of data protection. By consenting to these services, you acknowledge and agree to the processing of your data in these countries as per Art. 49 (1) lit. a GDPR. This carries the risk of your data being accessed by authorities for control and monitoring purposes, potentially without available legal recourse. If you are under 16 years old, you cannot consent to optional services. Please ask your parents or legal guardians to consent to these services on your behalf. By accepting all services, you agree to the use of the following services: Google Tag Manager (Functional), Gravatar (Functional), Google Maps (Functional, data processing in insecure third countries), Font Awesome (Functional, data processing in insecure third countries), Instagram (Functional, data processing in insecure third countries), Vimeo (Functional), YouTube (Functional, data processing in insecure third countries), WordPress Emojis (Functional, data processing in insecure third countries), WordPress Comments (Functional), and Google Analytics (Statistics). These services are grouped into categories: Essential (1), Functional (2), and Statistics (3), depending on their purpose. Additionally, Cloudflare (Essential) is used based on legitimate interest.

Non-Standardized Data Processing: Some services may set cookies or process personal data without following standardized consent communication protocols. These services are grouped into categories, and the “essential services” cannot be opted out of. If you wish to object, please contact us as specified in our privacy policy. All other services will be used only after receiving your consent.

Privacy Preferences:

• • Essential Services: These are necessary for the basic functionality of the website and cannot be opted out. They include only technically essential services.
  • Functional Services: These services provide additional features, such as enhanced fonts, video playback, or interactive features. By default, content from third-party platforms like video or social media services is blocked, but you can consent to load this content automatically once agreed upon.
  • Statistics Services: These services collect pseudonymous data to analyze website traffic and improve user experience. This data is processed in compliance with Google Consent Mode, which allows you to grant or withhold consent for specific data processing activities.

 

Google Consent Mode: Google Consent Mode is a framework that ensures compliance with data protection laws by obtaining user consent for the processing of personal data and the use of cookies by participating partners. Through this mode, you can grant consent for specific data processing activities, allowing Google services and third-party tags integrated with Google Tag Manager on this website to process your data within the scope you define. If you choose not to consent, the services offered will be less personalized, but essential features will remain fully accessible. No core functionality will be restricted unless it specifically requires your consent. Additionally, within the “Non-standardized data processing” section, you have the option to consent to certain services or object to legitimate interests. Detailed information about each type of data processing can be found in the relevant section.

Purposes of Data Processing:

• • Storing and retrieving data such as cookies (web) or device identifiers (apps) for advertising purposes.
  • Storing and retrieving data such as cookies (web) or device identifiers (apps) for analytics, including metrics like visit duration and user interaction.
  • Evaluating and displaying personalized advertisements tailored to your interests.
  • Sending user data to Google for the purpose of online advertising.

 

For more information on the specifics of data processing, please refer to the appropriate section in our privacy policy.

Automatically Collected Information: GTV automatically gathers certain information about your interactions with our services to better understand your preferences and improve your experience. This data helps us tailor our offerings to meet your specific interests and needs.

Usage Information: When you access and use our services, we may automatically collect details about your activities, such as traffic data, the time and date of access, the number of links you click within our platform, and your interactions with third-party websites. Additionally, we may track which sections of the services you visit to better understand how you engage with our content.

Device Information: When you access our services, we may collect data related to your device and internet connection. This may include your device’s unique identifier, IP address, geolocation, operating system, browser type, mobile device specifications, and network information. This information helps us optimize the performance of our services across various devices and platforms.

Use of Cookies (including mobile cookies): Our services use cookies to enhance your experience while navigating our website or mobile app. Cookies are small data files that are transferred to your computer or mobile device when you visit a website or use an app. They are commonly used to improve user experience by performing functions such as saving passwords, remembering personal preferences, and preventing repetitive display of the same advertisements. You may choose to block cookies by adjusting your device settings, but please note that this may limit your ability to access certain features or parts of our services.

By continuing to use or access our services, you consent to our use of cookies. We may employ the following types of cookies:

• • Strictly Necessary Cookies: These cookies are essential for the operation of our services. For example, they enable you to log into secure areas of our website.
  • Analytical/Performance Cookies: These cookies help us measure the number of visitors and track how users navigate our services. This allows us to improve the functionality of our platform by optimizing user flow and content accessibility.
  • Functionality Cookies: These cookies enable us to recognize you when you return to our services. This allows us to personalize your experience by remembering your preferences and settings.
  • Targeting Cookies: These cookies track your visits to our services, including the pages you view and the links you click. We use this data to make our services and advertisements more relevant to your interests.

 

Please note that third-party services, such as advertising networks, payment processors, and web traffic analysis providers, may also use cookies on our platform. We do not have control over these third-party cookies.

Use of Web Beacons: A “web beacon,” “clear GIF,” “web bug,” or “pixel tag” is a small graphic file with a unique identifier, functioning similarly to a cookie. These technologies help us track the number of users who visit specific pages or sections of our services. Web beacons are also used to assess the effectiveness of promotional or advertising campaigns and gather other relevant app statistics. This data allows us to improve the performance and relevance of our services.

 

3. How We Process and Use Your Information and Our Lawful Basis for Doing So

Lawful Basis Overview: We rely on four primary lawful bases for processing your personal data: Contractual Necessity, Consent, Legal Obligation, and Legitimate Interests. These bases guide how we collect, use, and manage your information.

1. 1. Contractual Necessity: In many cases, we process your data based on the need to perform a contract. This allows us to respond to your inquiries about our products and services and fulfil any requests or agreements you make with us.
   2. Consent: In some instances, we process your data with your explicit consent. You actively agree (“opt-in”) to the processing of your personal data. We are committed to transparency, clearly explaining the purpose and methods of data collection. You are always informed in advance of how your data will be used. Importantly, consent is not assumed through silence, pre-checked boxes, or inactivity; it requires clear, affirmative action on your part. You can withdraw your consent at any time, and we will respect your decision by ceasing further processing unless another lawful basis applies.
   3. Legal Obligation: There are situations where we are legally required to store or disclose your personal data to a third party. In such cases, the processing is done in compliance with legal obligations that we must fulfil.
   4. Legitimate Interests: In some instances, we rely on our legitimate business interests to process your personal data. We ensure that these interests are balanced with your rights and freedoms, and we do not believe that such processing will negatively impact your privacy. Where appropriate, we assess the potential impact on your data protection rights and take steps to mitigate any risks.

 

Examples of How We Use Your Personal Information: The following outlines the various ways we may process your personal information, the purposes for which we do so, and the legal basis for each type of processing:

How We Use Your Personal Information and Our Legal Basis for Processing: We may use your personal information for the following purposes:

1. 1. Provide you with goods and services:
   2. How we use your information: We process your personal information to offer you opportunities to attend events, obtain services, and fulfil our contractual obligations, such as when you purchase services from us or to meet your specific requirements during events.
   3. Legal basis: Processing your personal information is necessary for us to perform our contractual obligations with you.
   4. Ensure your requirements are met at events or in sales and marketing of event opportunities:
   5. How we use your information: We use your personal data to better understand your preferences and needs, allowing us to provide a personalized experience during events.
   6. Legal basis: It is in our legitimate interest to assess your needs so we can tailor our events to better serve you.
   7. Complete bookings you make through our website:
   8. How we use your information: We use your contact information (such as email or postal address) to assist with bookings you make through our website.
   9. Legal basis: Processing is necessary for us to fulfil our contractual obligations to you.
   10. Process your payments and protect against fraudulent transactions:
   11. How we use your information: We may need to process your personal data to secure payments and prevent fraudulent activities.
   12. Legal basis: It is in our legitimate interest to process personal data to safeguard our customers’ payment security.
   13. Diagnose problems with our server or administer our websites:
   14. How we use your information: We may use personal data like your IP address to diagnose server issues or manage our websites.
   15. Legal basis: We will request your consent for cookie use before processing.
   16. Analyze user traffic to measure website use and improve content:
   17. How we use your information: We may use personal information (e.g., IP address) to assess website traffic, measure effectiveness, and improve content.
   18. Legal basis: It is in our legitimate interest to analyze user traffic to improve the website and better meet your needs.
   19. Comply with legal requirements and exercise or defend legal claims:
   20. How we use your information: We may need to process your data to comply with legal requirements, such as health and safety regulations.
   21. Legal basis: It is in our legitimate interest to process personal data for legal compliance purposes.
   22. Send marketing communications about events, products, and services; personalize marketing content:
   23. How we use your information: We will use your contact details (email or postal address) to send marketing communications, customize content, and conduct sales activities, including virtual meetings.
   24. Legal basis: It is in our legitimate interest to process personal data for marketing and sales activities.
   25. Customize content on our website for your experience:
   26. How we use your information: We may use your data to better understand your preferences and provide a personalized experience on our website.
   27. Legal basis: It is in our legitimate interest to process your personal data for content customization.
   28. Research publicly available business contact details:
   29. How we use your information: We may process your personal data to understand your needs and tailor our services to you.
   30. Legal basis: It is in our legitimate interest to process publicly available business contact details to enhance our services.

 

Additional Uses, Processing, and Collection of Personal Information: In accordance with the lawful bases described above, GTV may process your personal information for the following purposes:

Information Provided at the Time of End User Registration: To access and use certain services, you may be required to create a unique username and password by providing essential personal details, such as your name, email address, phone number, and mailing address. This information is necessary to grant you access to and ensure smooth usage of our services.

Supplemental Information Provided While Using the Services: Additional information may be requested from you during service interactions to enhance functionality and better meet your needs as an authorized end user. These interactions may include the following:

• • Handling Contact, Support Requests, and Inquiries: If you reach out to us through our “Contact” or “Get in Touch” buttons, send an email, or contact us by phone, we will process your personal information to the extent necessary to address your requests. This processing supports our legitimate interest in fulfilling your inquiries, providing services, and maintaining clear communication with you.

 

Fulfillment of a Service: We process your personal data to provide products or services you have requested, including the following:

Service-Related Activities:

• • Responding to Inquiries: Addressing your questions about our products and services.
  • Fulfilling Requests: Processing and delivering products or services, such as when you:
    • Register to attend an event, seminar, workshop and webinar
    • Sign up for access to online content
    • Register to use site functionalities
    • Apply for job opportunities
  • Account Administration: Managing and maintaining your user account.
  • Service Communications: Sending essential service-related or transactional notifications.
  • Customer Support: Providing ongoing assistance and support.

 

Participation in Events, Seminars, Workshops and Webinars: When you register for one of our events, seminars, workshops or webinars your personal data will be processed as follows:

• • Group Bookings: If you make a group booking, ensure you have permission from all individuals to share their names and contact details with us.
  • Facilitating Networking: Our events, seminars, workshops and webinars are designed to foster connections between delegates and service suppliers. We believe it serves the interests of all parties to share business contact details among attendees.
  • Profile Creation: The information you provide during registration will be used to create a personal and company profile, which will be securely accessible online by all event attendees via password protection. This profile facilitates the meeting selection process and will also be shared in an electronic directory given to all delegates.
  • Information Sharing: Your profile may include the following details:
    • Name, job title, and company name
    • Photograph (if provided)
    • Business contact information and company website
    • Relevant project or product information you share with us

 

Important Note: While sharing this data is essential for the success of the event, GTV cannot control how other attendees use this information (e.g., for marketing purposes) or be responsible for any data loss due to misplaced or stolen directories after distribution.

Sponsored Content:

• • We may provide sponsored content such as webinars, expert reports, whitepapers, surveys, events, seminars, and workshops.
  • If you wish to access specific sponsored content, we may share the details you provide with the sponsor named for that content. However, this is entirely your choice, and we will always offer you a clear option to indicate whether you would prefer not to share this information.

 

Job Applications:

• • If you apply for a job through our platform, your application details will be shared with the recruiter promoting that specific role.

 

Payment Information: To facilitate payment processing, you may be required to provide your payment details, including your name, billing address, credit card or bank account information, and any other relevant information requested by our third-party payment processor(s). This information will be submitted directly to our payment processor(s) and not to GTV. If your payment details change (e.g., card number, expiration date, CVV, account information), our payment processor may request updated information from you. Please note, that GTV does not handle, store, or control your payment details at any point during the transaction process.

Providing and Promoting Our Website and Services, and Ensuring Security: We process your personal information to enhance and safeguard the use of our services. This includes tracking your interactions with our platform, generating aggregated non-personal data, verifying accounts, monitoring for suspicious activity, and enforcing our terms and policies. All of these actions are part of our legitimate interest in maintaining the security and integrity of our services and protecting both our rights and those of other users. Additionally, we analyze trends and track your usage of our services to continuously improve the user experience. This allows us to offer relevant content and tailor our services to meet user needs. In certain cases, we may seek your consent for specific actions. We may also process device and usage data, which could be linked to your personal information, to evaluate and improve the overall service experience. This is also part of our legitimate interest in refining and enhancing our services.

Non-Personal Information: We collect and create de-identified, aggregated, and other non-personal information that is not linked to any identified or identifiable individual (“Non-Personal Information”). By using our services, you acknowledge and agree that GTV owns all rights to this Non-Personal Information, and you have no claim to it. Since Non-Personal Information cannot be used to identify you personally, you agree that we may use it for any lawful purpose without restriction.

Marketing and Communications: We may use your personal information, such as your email address or phone number, to send you information about services you might be interested in. Additionally, we may reach out to you for research or feedback purposes. When we collect your personal data, we will provide clear notice and give you the opportunity to decide how you’d like to engage with our marketing communications.

We will only send you direct marketing communications if you have:

• • Given your consent (for example, by checking a box or clicking a button to submit a form), or
  • We can demonstrate a legitimate business interest while balancing this with your privacy and interests.

 

You have complete control over receiving marketing messages from us, and you can opt out at any time. We will ensure that each communication provides a simple and easy way for you to unsubscribe. For electronic marketing communications (via email and phone), we comply with the Privacy and Electronic Communications Regulations (PECR).

 

4. How We Share Your Information

We do not sell, share, or otherwise transfer your personal information to third parties, except when necessary for the provision of services or to further GTV’s legitimate business interests. Specifically, we may share your personal information with trusted third-party companies, agents, or contractors (“Service Providers”) who assist us in delivering services to you. These Service Providers may help with various tasks such as market research, marketing (including competitions), advertising, communications, event management (logistics, health and safety, audio-visual services), meetings and bookings (including accommodation), training, IT, hosting, subscription management, payment processing, and data cleansing. While performing these services, Service Providers may have access to your personal information. However, they are contractually obligated to use this data solely for the purposes of the services they provide to us. We take reasonable steps to ensure that all our Service Providers take appropriate measures to keep your personal data secure. Additionally, we may share your personal information with other GTV companies or select third parties for direct marketing purposes, to enable access to our services, provide customer support, or carry out activities as outlined in this Privacy Policy.

We may also disclose your personal information in the following circumstances:

• • Business Transactions: In the event that we sell or buy a business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • Business Transitions: If we undergo a business transition such as a merger, acquisition, or sale of all or part of our assets, your personal data may be included among the transferred assets.
  • Legal Obligations: If we are required to disclose or share your personal information to comply with a legal obligation, enforce our terms and conditions, or protect the rights, property, or safety of GTV, we may disclose your data as necessary.

 

Where We Store Your Data: The security of your personal data is of utmost importance to us. We store your personal information on our secure systems located in the UK. When we engage third-party service providers, we ensure that appropriate agreements are in place to protect your data. In some cases, your personal data may be transferred to countries outside the European Economic Area (EEA). This may occur if our staff is based outside the EEA, or if a service provider we work with operates outside the EEA. We take all necessary steps to ensure that your data remains secure and is processed in accordance with this Privacy Policy and applicable data protection laws. Where required, we will enter into EU standard contractual clauses (or equivalent safeguards) with the receiving party to ensure your data is protected.

Legal Requirements: We may disclose your personal information if required to do so by law. This includes, but is not limited to, responding to subpoenas, law enforcement requests, court orders, or government agency demands. We may also disclose your data in the good faith belief that such action is necessary to:

1. 1. Comply with a legal obligation;
   2. Protect or defend our rights, interests, or property, or that of third parties;
   3. Prevent, investigate, or identify possible wrongdoing related to our services;
   4. Act in urgent circumstances to protect the personal safety of customers, guests, or the public; or
   5. Protect against legal liability.

 

Categories of Disclosed Personal Information: In the past 12 months, we have disclosed the following categories of personal information to third parties for operational business purposes:

1. 1. Identifiers: Name, email address, phone number, cell number, account name, address, photographs and biography information.

• • Categories of Third Parties: This information is shared with third-party payment processors, mailing, and shipping service providers. Additionally, it may be shared with professional service providers, such as attorneys and certified public accountants (CPAs), when authorized or requested by you.

1. 2. Commercial Information: Account balances, flight information.

• • Categories of Third Parties: Account balances are shared with third-party payment processors. Flight information is shared with hotels and transportation companies (such as transfer services).

 

We ensure that all third parties with whom we share your information have appropriate privacy and security measures in place to protect your data. Your information will be processed in accordance with the respective third-party privacy policies.

 

5. Children’s Privacy

Our Services are not intended for minors or children under the age of 16, and no part of our Services is designed or targeted at individuals in this age group. We do not knowingly collect or request personal information from children. If you are under 16, you are not permitted to use our Services. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not intentionally gather any data from children under 16. If you believe we have inadvertently collected personal information from a child under the age of 16, please contact us immediately at +971 4 425 9839 or +971 50 457 4281, and we will take prompt action to delete the information.

 

6. Your Access to and Control Over Information

You have control over how we collect, use, and store your personal information. Here’s how you can manage it:

Log-in/Contact Us: If you have registered an account using our Services, you can log in to access and update your contact details. Alternatively, you may reach out to us through any of the methods listed in the Contact Us section of this Privacy Policy.

 

7. Consent:

When you provide personal information to us—whether online, by phone, or via mail—you are giving implied consent for us to collect and use it in accordance with GTV’s legitimate business purposes.

Important: Apart from what’s necessary to fulfil GTV’s business purposes and provide our Services, we do not sell your personal information to third parties, including but not limited to advertisers, strategic partners, or vendors.

 

8. Sensitive Data 

We do not collect Sensitive Data about you. Sensitive data includes information related to your race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health, or biometric data. Additionally, we do not collect any information regarding criminal convictions or offences.

 

9. Information Retention 

GTV is legally required to retain certain records for specified periods, depending on their nature and the jurisdiction in which they apply. We will retain your personal information only as long as necessary to provide the services you have requested or to meet our legal and regulatory obligations, which may differ depending on your location. Once your information is no longer needed for these purposes, or when we are no longer required by law to retain it, we will securely delete it from our systems.

 

10. Security

At GTV, we implement a combination of administrative, technical, and physical security measures to protect your personal information from loss, theft, unauthorized access, or modification. Some areas of our website may be password-protected, and if you have been provided with (or have chosen) a password, it is your responsibility to keep it confidential. We strongly advise against sharing your password with anyone. Additionally, we require all third parties to whom we transfer personal data to maintain robust security measures to protect your information.

Reporting Security Vulnerabilities: We are committed to ensuring the privacy, safety, and security of our customers. If you identify a potential security vulnerability, we ask that you report it directly to us in a responsible manner. Please email us at data@gtv-global.com, and we will promptly review and address the issue. By reporting any concerns to us first, you help prevent public disclosure that could put others at risk. We will keep you updated as we investigate and resolve the matter collaboratively.

 

11. Third-Party Services 

In general, any third-party service providers we engage will only collect, use, and disclose your information to the extent necessary to deliver the services they provide to us. However, certain third-party providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we share with them for transaction-related purposes. We recommend reviewing these third-party privacy policies to understand how your information will be handled by these providers. Additionally, our Services may contain links to websites, applications, or services operated by third parties. When you visit these third-party sites, their privacy policies will apply, and this Privacy Policy will no longer be in effect. We encourage you to familiarize yourself with the privacy practices of these third parties. It is important to note that some third-party providers may be located in, or have facilities in, different jurisdictions. If you proceed with a transaction involving the services of a third-party provider, your information may be subject to the laws and regulations of the jurisdiction(s) in which that provider or its facilities are located.

Analytics/Performance Cookies: We use cookies and similar technologies to enhance your experience on our websites by offering tailored recommendations and advertisements. Through various technology partners, these tools help us better understand how you interact with our content—such as the pages you visit or your engagement with previous recommendations. This allows us to improve website performance and provide a more personalized experience.

 

12. Email and Marketing Communications

We are fully committed to compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003. All email communications from GTV are designed to adhere to the requirements set forth by the CAN-SPAM Act. If you no longer wish to receive marketing emails, you can easily opt-out by contacting us at data@gtv-global.com or by following the unsubscribe instructions included in any of our email communications.

 

13. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page to ensure you are always informed about how we collect, use, and disclose your personal information. For significant updates, we will notify you with a prominent notice on our website, highlighting the date of the latest revisions. Please check this section periodically for any important changes to our Privacy Policy.

 

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Write to us: Data Protection, GTV General Trading LLC, Dubai, United Arab Emirates, Al Barsha 1, Street 329, First floor, Office #101

Email our Data Protection: data@gtv-global.com

GTV General Trading LLC is registered in Dubai, UAE, in DED-UAE under company number: 603440

 

15. Additional Considerations for GDPR Compliance

EU and UK Residents’ Rights: As a resident of the European Union (EU) or the European Economic Area (EEA), you have certain rights regarding your personal data, subject to local data protection laws, including the General Data Protection Regulation (GDPR). The following rights are available to you, and they should be read in conjunction with the main body of this Privacy Policy, where many of these rights are addressed.

How We Use Your Personal Data and Your Rights: When you visit, register with GTV online, or use any of GTV’s products or services, your personal data is controlled by GTV General Trading LLC, whose registered office is located in Dubai, United Arab Emirates Al Barsha 1, Street 329, First floor, Office #101. Your personal data is primarily used to provide the products and services you request, as outlined in the main Privacy Policy. It may also be used to fulfil our legal obligations or to pursue legitimate interests, such as personalizing your experience, improving our services, or detecting unlawful activities. With your prior consent, it may also be used to send you marketing offers and promotions.

You have several rights regarding your personal data, including:

• • Access: The right to request access to your personal data.
  • Rectification: The right to request changes or corrections to your personal data.
  • Erasure: The right to request the deletion of your personal data.
  • Marketing Preferences: The right to change or withdraw your marketing preferences, including opting out of communications at any time.

For more details on how to manage your marketing preferences or delete your account, please refer to the relevant sections in our Privacy Policy.

Contacting Us: If you wish to exercise your rights or have any questions, you can contact our Data Protection Officer at: data@gtv-global.com

For more information about how we collect, use, and protect your data, please refer to the main body of our Privacy Policy.

Company Information:

GTV General Trading LLC
Registered Office: Dubai, United Arab Emirates Al Barsha 1, Street 329, First floor, Office #101.
Registered in DED-UAE under company number: 603440

Accessing Your Personal Information: You have the right to request details of the personal information we hold about you, including a copy of that information. Upon request, we will confirm whether we are processing your data and provide further details, such as:

• • The types of personal information we hold about you.
  • The source from which we collected your data.
  • How we use your data, including the legal basis for processing it.
  • The expected retention period for your data.
  • The categories of third parties with whom we share your information.
  • Information on any automated decision-making or profiling.
  • Safeguards are in place for data transfers, where applicable.

 

If you request access, we will provide you with a copy of your personal information at no charge. However, if your request is excessive or repeated, we may charge a reasonable administrative fee to cover our costs.

Data Retention: We retain personal data for various purposes, and the length of time we keep your information will depend on the products or services we are providing to you. We will only keep your personal data for as long as necessary to fulfil its intended purpose. In certain situations, we may retain a minimal amount of your information, such as to honour objections to receiving direct marketing. Additionally, we may be required to retain personal data for a longer period to meet legal or contractual obligations.

Editing and Updating Your Personal Information: If you believe that any of your personal information is incorrect or needs updating, you can request an update by contacting us. Please provide all necessary details, including both the old and new information, so we can promptly address your request.

Deletion, Erasure, or Rectification of Personal Information: You have the right to request the deletion, rectification, or erasure of your personal information in the following circumstances:

1. 1. The information is no longer necessary for the purposes for which it was collected.
   2. You withdraw your consent for processing, where consent was the legal basis.
   3. You successfully object to the processing of your personal information (see below for more details).
   4. Your information was processed unlawfully.
   5. We are required to delete your data to comply with legal obligations.
   6. Your data is inaccurate and needs to be corrected.

 

Each request will be reviewed on a case-by-case basis, and there may be situations where we cannot comply with your request, such as if we need to retain your data to:

• • Exercise the right of freedom of expression and information.
  • Comply with our legal obligations.
  • Establish, exercise, or defend legal claims.
  • Perform tasks in the public interest.

 

If we are unable to fulfil your request, we will explain the reasons for the denial.

Impact of Deleting Your Personal Information: Please note that deleting your personal information may affect your ability to access and use certain features of our Services. This could include the closure of your online account or termination of your status as an authorized user of our website or Services.

Restriction on the Processing of Personal Information: You have the right to request that we limit the processing of your personal information in the following situations:

1. 1. Disputing Accuracy: If you believe your personal information is inaccurate.
   2. Unlawful Processing: If your personal information was processed unlawfully and you prefer to limit processing instead of requesting deletion.
   3. Legal Claims: If we no longer need your personal information, but you require it for a legal claim.
   4. Objection to Processing: If you object to the processing based on our legitimate interests, pending verification of whether we have an overriding legitimate ground for such processing.

 

Even if processing is restricted, we may still retain certain data to ensure compliance with your request or for other legal reasons.

Objecting to Certain Types of Processing, Including Automated Decision-Making: If we process your personal information based on our legitimate interests, you have the right to object to this processing if you believe it interferes with your fundamental rights and freedoms. Additionally, if decisions affecting you are made solely through automated processing, and these decisions have significant legal or other effects, you have the right to object to such automated decision-making.

Portability of Personal Information: You may request that we provide your personal information in a structured, commonly used, and machine-readable format. This allows you to easily transfer your data to another service provider or third party.

Withdrawing Consent: While we primarily rely on legitimate business interests and contractual obligations to process your personal data, if we process your information based on your consent, you have the right to withdraw that consent at any time. Upon withdrawal, we will comply promptly with your request. Please note that withdrawing consent may affect our ability to provide some services to you.

Filing a Complaint with a Data Protection Authority: While we will make every effort to resolve any concerns or issues you may have, you always have the right to contact your local data protection authority if you feel your rights have been infringed or if you wish to file a formal complaint.

How to Exercise Your Rights: To exercise any of your rights, please reach out to us via email at data@gtv-global.com. We will process and respond to your request within thirty (30) days of receiving it. To protect your privacy, we may request identifying information to verify your identity before proceeding with your request, ensuring that your personal data is not inadvertently shared with an unauthorized party. If you’re located outside the EU or other jurisdictions that provide these rights by law, you can still request to exercise any of these rights, and we will consider and respond to your request at our discretion, as long as it is reasonable.

Your Right to Access Your Personal Data: You have the right to request a copy of the personal data we hold about you and the purposes for which we use it. This is known as a Subject Access Request (SAR). We may ask you to verify your identity before processing your request, to ensure your personal information is not disclosed to anyone else. We aim to respond to such requests within one month, but in certain circumstances, we may not be able to provide access, such as if doing so would negatively impact another individual’s privacy or if providing access could pose a serious risk to someone’s health or safety. Additionally, you have the right to be informed of any third parties to whom we transfer your personal data. Please use our contact details.

Your Right to Amend Your Personal Data: If you believe the personal data we hold about you is inaccurate or out of date, please inform us, and we will update it promptly to ensure it is correct.

Your Right to Have Your Data Transferred to Another Organization: If we process your personal data based on your consent or as part of a contractual relationship with you, you have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format. Where technically feasible, you may also request that we transmit this data directly to another organization.

Making a Complaint: If you believe that we have not adhered to applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority. You also have the right to seek compensation if the processing of your personal data has violated the law.

 

16. Additional Considerations for U.S. Residents

US Residents’ Rights: The following section outlines additional rights available to residents of certain US states with data privacy laws, specifically the California Consumer Privacy Act (CCPA) and related regulations. This information should be read in conjunction with the general sections of the Privacy Policy above.

California Privacy Rights – Notice to California Residents: If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with certain rights regarding the personal information we collect and process. These rights are designed to give you more control over your data.

Right to Access and Right to Know: You have the right to request access to a copy of the personal information we hold about you. This includes a list of the categories of your personal data that we have collected and used over the past 12 months. Upon request, we will provide the following information to you, as required by the law:

• • The categories of personal information we have collected about you.
  • The categories of sources from which we collect your personal information.
  • The business or commercial purpose for collecting or selling your personal information.
  • The categories of third parties with whom we share your personal information.
  • The specific pieces of personal information we have collected about you.
  • The categories of personal information we have disclosed for a business purpose, including the identities of the companies with whom we shared it.
  • The categories of personal information we have sold, as well as the categories of companies to whom we sold it. If we have not sold your personal information, we will clearly state that as well.

 

These rights are designed to empower you with transparency and control over your data. If you wish to exercise any of these rights, please contact us as outlined in the Privacy Policy.

Right to Information Portability: You have the right to request that we transfer your personal information to you or to a third party of your choosing. We will provide this information in a commonly used, machine-readable format, ensuring it can be easily transferred and used by others.

Right to Correct Information: If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it. We will promptly make the necessary updates to ensure your data is accurate.

Right to Deletion: You have the right to request the deletion of the personal information we have collected and retained about you, subject to certain legal exceptions. Upon receiving your request, we will delete your personal data (to the extent required by law) and will direct our service providers to do the same. If an exception applies, we will inform you of the reason for denying your request. In certain cases, we may fulfil your request through data de-identification rather than full deletion. Please note that requesting the deletion of your personal information may impact your ability to use certain services, as some features require your personal data to function properly.

Right to Opt-Out of Sale of Personal Information: You have the right to opt-out of the sale of your personal information. However, we do not “sell” your personal information as defined under the California Consumer Privacy Act (CCPA). If our data practices change in the future, or if new laws are enacted, we will update this Privacy Policy accordingly.

Minors: In accordance with the California Consumer Privacy Act (CCPA), GTV does not knowingly collect or share the personal information of minors under the age of 16 without their explicit consent.

Right to Non-Discrimination: GTV is committed to ensuring that you are not discriminated against for exercising your rights under the CCPA. This means that we will not deny you services, charge different prices, provide a different quality of service, or offer different levels of goods based on your decision to exercise your privacy rights.

Verification of Requests: Only you, or someone legally authorized to act on your behalf, may submit a verifiable consumer request regarding your personal information. The CCPA mandates that we verify the identity of anyone requesting access to or deletion of their personal data. You may submit such requests no more than twice within a 12-month period. When making a request, we will provide information solely about the personal data we have collected within the previous 12 months. To ensure the security of your personal information, all requests must provide sufficient information for us to verify your identity or your authority to act on someone else’s behalf. We will use the details provided only to verify the authenticity of your request. If we cannot confirm your identity or your authority to make the request, or if we cannot ensure that the information is related to you, we will be unable to respond or fulfil the request. Please ensure that your request contains enough detail for us to appropriately process it.

Shine the Light Request: Under California Civil Code § 1798.83, California residents have the right to request information from GTV regarding the following:

1. 1. The categories of personal information, if any, that we have shared with third parties for their direct marketing purposes in the preceding calendar year.
   2. The names and addresses of those third parties.

 

How to Submit a Request: To submit a request for access, deletion, correction, or a “Shine the Light” request, simply contact us through any of the methods outlined in our Privacy Policy.

Colorado Privacy Rights: Exercising Your Colorado Privacy Rights

Access, Deletion, and Correction Requests: To request access to, deletion, or correction of your personal information, please contact us at data@gtv-global.com. To process your request, we may need to verify your identity. We will send you a link to verify your email address and may request additional documentation or information solely for the purpose of identity verification.

Opting Out of Targeted Advertising or the Sale of Personal Data: While GTV does not sell your personal information to third parties, you have the option to submit a request to opt out of “targeted advertising” or the “sale” of your personal data. You may also use a universal tool, such as the Global Privacy Control (GPC), to automatically communicate your opt-out preferences. We will treat the GPC signal as a valid request to opt-out.

Using an Authorized Agent to Submit Requests: You may designate an authorized agent to submit access, deletion, correction, or opt-out requests on your behalf. The authorized agent must have your signed consent or provide proof of power of attorney as required by applicable law. Before processing any requests from authorized agents, we may contact you directly to confirm your permission and/or verify your identity.

Appealing a Decision Regarding Your Rights: If you wish to appeal a decision regarding your rights, you may email us at data@gtv-global.com.

Connecticut Privacy Rights: Under Connecticut law, residents are granted the following rights:

Right to Access: You have the right to access and review the personal data we have collected about you in a format that is usable and easy to understand.

Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.

Right to Correct: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Opt-Out of Targeted Advertising and Sale of Personal Data: You have the right to opt out of “targeted advertising” and the “sale” of your personal data, as defined under Connecticut law.

Exercising Your Connecticut Privacy Rights

Making Access, Deletion, and Correction Requests: To exercise your rights to access, delete, or correct your personal information, please contact us at data@gtv-global.com. We may need to verify your identity to process your request. You will receive a verification link via email, and we may request additional documentation solely to confirm your identity.

Opting Out of Targeted Advertising or the Sale of Personal Data: To opt out of targeted advertising or the sale of your personal data, you may submit a “Do Not Sell or Share My Personal Information” request. Additionally, you can use a universal opt-out tool, such as the Global Privacy Control (GPC), where available. We will treat the GPC signal as a valid request to opt-out.

Using an Authorized Agent to Make Requests: You may designate an authorized agent to submit requests on your behalf, such as opting out of targeted advertising or the sale of personal data. To do so, the agent must contact us at data@gtv-global.com. To ensure your privacy and security, we will require verification of your identity and confirmation that you have granted the agent permission to act on your behalf. If you wish to appeal any decisions regarding a request related to these rights, please email us at data@gtv-global.com.

Utah privacy rights: Under Utah law, residents of Utah are entitled to the following rights:

Right to Access: You have the right to request and view the personal data we have collected about you in a format that is accessible and easy to understand.

Right to Delete: You have the right to request that we delete the personal data we hold about you, subject to any applicable legal exceptions.

Right to Opt-Out of Targeted Advertising: You have the right to opt out of targeted advertising as defined by Utah law. Please note, that we do not “sell” personal data as defined under Utah law.

Exercising your privacy rights

Making Access and Deletion Requests: To make a request for access to or deletion of your personal data, please contact us at data@gtv-global.com.To verify your identity, we may ask you to confirm your email address and provide additional documentation, if necessary, solely for the purpose of identity verification.

Opting Out of Targeted Advertising: To opt out of targeted advertising, you can submit a “Do Not Sell or Share My Personal Information” request. Alternatively, you may use a universal tool, such as the Global Privacy Control (“GPC”), where available, to automatically communicate your opt-out preferences. We will honour any GPC signal as an opt-out request.

Virginia Privacy Rights: Under Virginia law, Virginia residents are granted the following rights:

Right to Access: You have the right to request and view the personal data we have collected about you in a clear and usable format.

Right to Delete: You have the right to request that we delete the personal data we hold about you, subject to any legal exceptions.

Right to Correct: You have the right to request that we correct any inaccurate or outdated personal data we may have about you.

Right to Opt-Out of Targeted Advertising: You have the right to “opt-out” of targeted advertising, as defined by Virginia law. Please note, that we do not “sell” personal data as per the definition under Virginia law.

Exercising your Virginia privacy rights

Making Access, Deletion, and Correction Requests: To make an access, deletion, or correction request, please reach out to us at data@gtv-global.com. We may need to verify your identity, and we will send you a link to confirm your email address. Additionally, we may request further documentation to verify your identity and ensure your request is processed correctly.

Opting Out of Targeted Advertising: To submit a request to “opt-out” of targeted advertising, you can either submit a “Do Not Sell or Share My Personal Information” request or enable a universal tool, such as the Global Privacy Control (“GPC”), where available, to communicate your opt-out preferences. We will treat any GPC signal as a valid opt-out request.

If you would like to appeal a decision regarding these rights, please email us at data@gtv-global.com.

 

17. Additional Consideration for Canadian Residents

Canadian Privacy Rights: This section provides additional information relevant to Canadian residents regarding data privacy rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and associated regulations. This section should be read in conjunction with the general privacy information provided above in our Privacy Policy.

Collection and Use of Your Personal Data

Personal Data: In order to provide our services, we may request certain personally identifiable information from you. This information helps us contact or identify you and may include, but is not limited to:

• • Email address
  • First and last name
  • Phone number
  • Address (including state/province, ZIP/postal code, and city)
  • Usage data

 

Usage Data: We automatically collect usage data when you use our services. This data may include:

• • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our service
  • Time and date of your visit
  • Duration spent on specific pages
  • Unique device identifiers
  • Other diagnostic data

 

When accessing our services through a mobile device, we may collect certain additional information, such as:

• • Mobile device type
  • Unique ID of your mobile device
  • Mobile IP address
  • Mobile operating system
  • Mobile internet browser type
  • Unique device identifiers
  • Other diagnostic data

 

We may also gather information that your browser sends when you visit our service, whether from a desktop or mobile device.

Tracking Technologies and Cookies: We use cookies and similar tracking technologies to monitor activity on our service and store relevant information. These tracking technologies, including beacons, tags, and scripts, help us collect data and improve our service through better analysis. The technologies we use may include cookies (or browser cookies) and web beacons.

Cookies can be classified into two types: persistent cookies and session cookies. Persistent cookies remain on your device even when you go offline, whereas session cookies are automatically deleted when you close your web browser.

We use both session and persistent cookies for the following purposes:

• • Essential cookies (necessary for the functionality of the service)
  • Cookies for policy/notice acceptance
  • Functionality cookies (to remember preferences and settings)
  • Tracking and performance cookies (to analyze and optimize service use)

 

For more details on the cookies we use and your options to manage them, please refer to our Cookies Policy or the Cookies section of this Privacy Policy.

Use of Your Personal Data: We may use your personal data for various purposes, including:

• • Providing and maintaining our service
  • Managing your account
  • Fulfilling contractual obligations
  • Communicating with you
  • Sending you news, special offers, and general information about our products, services, and events
  • Handling your requests
  • Business transfers
  • Other legitimate purposes

 

We may share your personal data in the following situations:

• • With service providers
  • During business transfers (e.g., mergers, acquisitions)
  • With affiliates
  • With business partners
  • With other users, if applicable
  • With your consent

 

Retention of Your Personal Data: The company will retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Usage data will be kept for internal analysis and typically retained for a shorter duration. However, this data may be stored for longer periods if used to enhance security, improve functionality, or if required by law.

Transfer of Your Personal Data: Your personal data may be processed at the company’s operating offices or other locations where the involved parties are situated. By agreeing to this privacy policy and submitting your personal information, you consent to such transfers. The company will take reasonable steps to ensure your data is treated securely and in line with this privacy policy. Personal data will not be transferred to any organization or country without sufficient safeguards, including data protection and privacy measures.

Disclosure of Your Personal Data:

• • Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner or affiliate.
  • Law Enforcement: We may be required to disclose your personal data if mandated by law or in response to legitimate requests from public authorities.
  • Other Legal Requirements: The Company may disclose your personal data if it is necessary to:
    • Comply with legal obligations
    • Protect the rights or property of the company
    • Prevent or investigate potential wrongdoing in connection with the service
    • Ensure the safety of users or the public
    • Protect against legal liability

 

Security of Your Personal Data: The security of your personal data is of utmost importance to us. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we take commercially reasonable measures to protect your personal information, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data: Our service providers may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information regarding your activity on our service, in line with their own privacy policies.

Analytics: We may engage third-party service providers to monitor and analyze how our service is used. These analytics services help us understand user behaviour, improve performance, and enhance our service.

Children’s Privacy: Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us immediately.

Links to Other Websites: Our service may contain links to third-party websites not operated by us. By clicking on these links, you will be directed to the third party’s site. We strongly recommend that you review the privacy policy of any site you visit, as we are not responsible for the practices of external websites.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be reflected by posting the updated policy on this page, ensuring that you are always aware of how we collect, use, and disclose your personal information. For significant updates, we will notify you by displaying a prominent notice on our website indicating when the policy was last revised. We encourage you to regularly review this section to stay informed about any important changes.

Contact Us: If you have any questions or concerns about this Privacy Policy, feel free to reach out to us. You can contact us through our website at https://gtv-global.com, or by sending an email to data@gtv-global.com.

 

18. Additional Consideration for UAE & GCC – Covers privacy rights for residents in UAE & GCC

Data Privacy Rights: This section provides information relevant to residents of the UAE and GCC region regarding data privacy rights and practices in alignment with applicable data protection laws, including the UAE Personal Data Protection Law (PDPL), the Qatar Personal Data Protection Law, and other data protection frameworks applicable within the GCC. This section should be read in conjunction with the general privacy information provided above in our Privacy Policy.

Collection and Use of Your Personal Data

Personal Data: To provide our services and ensure the best possible user experience, we may request certain personally identifiable information from you. This information is collected to help us contact or identify you and may include, but is not limited to:

• Email Address: Used for communication, notifications, and service-related updates.
• First and Last Name: Used for personal identification and account management.
• Phone Number: Used for contact purposes, including verification or support-related communication.
• Address: Including emirate/governorate, postal code, and city, which may be used for billing, shipping, or service customization.
• Usage Data: Information collected to understand your interactions with our services.

 

Usage Data: We automatically collect certain information when you access and use our services.

This data may include:

• • Device Information: Such as your Internet Protocol (IP) address, browser type and version, operating system, and language settings.
  • Activity Information: Including the pages visited on our services, the time and date of your visit, the duration spent on specific pages, and the sequence of pages visited.
  • Performance Metrics: Diagnostic data such as loading times and error reports.
  • Unique Device Identifiers: Used to distinguish your device when accessing our services.

 

When accessing our services through a mobile device, we may collect additional information, such as:

• • Mobile Device Type: Information about your device brand and model.
  • Unique Mobile Device Identifier: A unique ID associated with your specific mobile device.
  • Mobile IP Address: Your mobile internet network’s IP address.
  • Mobile Operating System: The operating system running on your mobile device.
  • Mobile Internet Browser Type: Information about the browser you are using on your mobile device.
  • Other Diagnostic Data: Performance data used for service improvement.

 

We may also gather information that your browser sends whenever you visit our service, whether accessed from a desktop or mobile device.

Tracking Technologies and Cookies: We use cookies and similar tracking technologies to monitor activity on our service and store relevant information to improve user experience and service functionality. These tracking technologies may include:

• • Cookies: Small data files stored on your device that enable us to recognize your preferences and usage patterns.
  • Beacons: Embedded elements used to track user interactions on specific web pages.
  • Tags and Scripts: Used for analytics and service optimization.

 

Types of Cookies We Use:

1. 1. Essential Cookies: Necessary for the proper functioning of our services, such as managing user sessions and security.
   2. Performance Cookies: Collect information on how you use our services to improve functionality and user experience.
   3. Functional Cookies: Enable customization based on user preferences, such as language settings and saved preferences.
   4. Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness.

 

You have the option to disable cookies through your browser settings; however, doing so may affect your ability to access certain features of our services.

Data Usage and Storage

We use the data we collect to:

• • Provide and maintain our services.
  • Personalize your user experience based on preferences and behaviour.
  • Conduct analytics to improve our offerings.
  • Communicate service updates, promotions, and other relevant information.
  • Protect against fraudulent activities and ensure system security.

 

Your data will be stored securely and processed in accordance with applicable UAE and GCC data protection regulations. We may retain your data as long as it is necessary to fulfil our service obligations or comply with legal requirements.

Your Privacy Rights: Residents of the UAE and GCC have the right to:

• • Access and Correct Information: Request access to the personal data we hold about you and correct inaccuracies.
  • Data Deletion: Request the deletion of your personal data, subject to legal and operational obligations.
  • Consent Management: Withdraw your consent for specific data processing activities, where applicable.
  • Object to Processing: Opt-out of data processing for marketing or analytics purposes.

 

To exercise any of these rights, please contact us at [insert relevant contact information]. We will respond to your request in accordance with applicable data protection laws.

Data Transfers: Your personal data may be transferred to and maintained on servers outside of the UAE and GCC region. We take appropriate steps to ensure that your data is protected in line with GCC and UAE data protection laws and other relevant international regulations.

Changes to this Privacy Policy Section: We reserve the right to update this section of the Privacy Policy to reflect changes in data protection laws or service enhancements. We encourage you to review this section periodically for updates. If you have any questions or concerns about this Privacy Policy section, please contact us through our website at https://gtv-global.com, or by sending an email to data@gtv-global.com.